Anyone who is soon to move into a manager or  supervisory role, or has been a manager or  supervisor for a year or less will benefit greatly from this course. Team leaders, department  heads, and those making the move to senior  positions within their departments will also benefit.

• Identify your personal roadblocks to leadership success, and rid yourself of them forever!
• Take on a new position of authority without coming across as bossy, smug or domineering
• Master six critical steps that will help you shift your mental focus from staff member to supervisor
• Avoid the most common pitfalls involved in this type of transition
• Recognize and manage the different work/personality styles of your employees
• Build trust and gain respect through your new relationships
• Hone your communication skills - essential for every effective manager!