With more than 70 years of knowledge and experience, Campus was built
to assist Charles River employees and our partners participate in synchronous (live) and
asynchronous (on-demand) learning and development programs. Access is available
anytime and from anywhere in the world you can connect to the internet. On-demand
content can be accessed from your computer, tablet or mobile device.
We utilized a blended approach to training designed to meet the
needs of both individual learner and organizations to include...
- Classroom/Instructor-Led: Learners and trainers interact directly in a physical location and/or virtually using common web conferencing technology. Seminar session are normally 4-hours, 8-hours or multi-day programs depending on the topic.
- On-demand: Using multimedia-based content, learners will complete interactive modules and may be assessed in their understanding by the use of simulations, scenarios or quizzing activities.
- Assessment and Certification: Through a robust test engine and use of our Training Assessment for Skills and Knowledge (TASK) Certification model, learners can be evaluated for understanding of knowledge, assessed for competency and certified proficient in skills critical to job performance.
- Ala Carte (ALA) – Various topics for continuing education needs.
- Accreditation & Certification (ACC) – Preparatory courses and programs for professional certification in the European Union (EU), United Kingdom (UK) and North America (NA).
- Administration & Logistics (ADM) – Office and Resource management content.
- Environmental/Occupational Health and Safety (EHS) – Various topics in workplace health and safety.
- Laboratory (LAB) – In-Vitro and In-Vivo research topics for laboratory and research teams.
- Orientation and On-Boarding (NEO) – Welcome to Charles River! Topics to make sure you understand your role and responsibilities. The Charles River Humane Care Imperative program is found here.
- Public (PUB) – Not sure if Campus can help your program? Preview various courses and programs to see what this is all about by viewing our free courses.
- Personal and Professional Development (PPD) – Looking to grow your knowledge and skills? want to be a better leader? Need to develop new abilities, this is where you will find a wide variety of topics.
- Regulatory and Compliance (REG) – Various legal, regulations and policies for national/international and local agencies.
- Technical Skills (TEC) – Our Training Assessment for Skills and Knowledge (TASK) certification tools and topics for various laboratory and research job categories
- The Charles River IT Service Desk (ITSD) is available 24 hours a day to assist with basic Campus questions and issues.
- Level One ITSD staff can assist with basic issues, technical questions or refer you to the Campus Administration team for unresolved problems.
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By Phone:
- Asia: +44 187 561 8556
- Canada: 514 630 2400 Europe: +44 187 561 8556
- France: 0474016918 ext. 6918
- United Kingdom: 0187 561 8556
- United States: 781 222 7000
- Please ensure you note your request is for “Charles River Campus” to ensure proper response.
Click the Log-In icon in the upper right corner of the screen
- You can click the Forgot Password link to initiate a password reset
- Campus will ask you to enter either your username or email address to confirm your identity
- Campus will send an email containing a link to reset your password. This can take up to 20 minutes to be received by your email account.
- The link is active for six (6) hours. After that time, you must start a new reset process.
It is always recommended that you run the latest supported version of software
as this will offer the best performance alongside security and stability. The lists
below show minimum requirements and settings.
- Apps and Plugins Settings
- Adobe Acrobat Reader (latest stable release)
- Adobe Flash Player (latest stable release)
- Java (latest stable release)
- Browsers
- JavaScript must be enabled
- Pop-up Blockers should be disabled (fully or temporarily)
- Supported Desktop Browsers
- Apple Safari (version 10 or higher)
- Google Chrome (latest stable release)
- Microsoft Edge (latest stable release)
- Microsoft Internet Explorer (version 11)
- Supported Mobile/Tablet
- iOS Safari (version 9 or higher)
- Android Browser (latest stable release)
- Microsoft Edge (latest stable release)
- Chrome for Android (latest stable release)
- Internet Connection
- Minimum bandwidth: 256 kbps
- If using video or audio: 512 kbps
- Note: Internet connection bandwidth will impact loading and performance for media and elearning activities.
By default, all learners are assigned Coordinated Universal Time or UTC. This also serves as the system time for Campus.
Once logged into your Campus account, select your Profile
Select Edit Profile
Scroll down to the field Timezone and open the drop-down menu.
Select the time zone based upon the region/continent and city nearest to your location.
Click the Update profile to save your changes
Once logged into your Campus account, select your Profile
Select Edit Profile
Scroll down to the field Timezone and open the drop-down menu.
Select the time zone based upon the region/continent and city nearest to your location.
Click the Update profile to save your changes
By default, all learners are assigned English (en) as their preferred language at time your account was created?
Once logged into your Campus account, select your Profile
Select Preferred Language
Choose from the available language packs included
Once logged into your Campus account, select your Profile
Select Preferred Language
Choose from the available language packs included
- Dansk/Danish (da)
- Deutsch/German (de)
- English (en)
- English (United States) (en_us)
- Español/Spanish (International) (es)
- Français/French (fr)
- Italiano/Italian (it)
- Magyar/Hungarian (hu)
- Nederlands (nl)
- Polski/Polish (pl)
- Suomi/Finnish (fi)
- Svenska/Swedish (sv)
- العربية/Arabic (ar)
- עברית/Hebrew (he)
- 日本語/Japanese (ja)
- 简体中文/Chinese (Simplified) (zh_cn)
- 正體中文/Chinese (Traditional) (zhtw)
A course is the basic unit of learning in Campus that is tracked and reported.
A course may contain many activities (video, quiz, survey, certificate, etc.) which you must complete/pass to finish a course.
Course completion is tracked as a percentage (0% – 100%).
Your assigned/enrolled courses can be found by opening your My Learning Dashboard.
A course may contain many activities (video, quiz, survey, certificate, etc.) which you must complete/pass to finish a course.
Course completion is tracked as a percentage (0% – 100%).
Your assigned/enrolled courses can be found by opening your My Learning Dashboard.
A program is a grouping of courses with a common theme or purpose.
Programs will direct you how to complete individual courses in order or how many must be completed.
Programs will be assigned a start and due date which may require you to complete all requirements before the due date.
Your assigned/enrolled programs can be found by opening your My Learning Dashboard.
Programs will direct you how to complete individual courses in order or how many must be completed.
Programs will be assigned a start and due date which may require you to complete all requirements before the due date.
Your assigned/enrolled programs can be found by opening your My Learning Dashboard.
Certification are very similar to programs in how they are structured and assigned and are only valid for a period of time once achieved.
After the certification period passes, you must re-certify.
Your assigned/enrolled certifications can be found by opening your My Learning Dashboard.
After the certification period passes, you must re-certify.
Your assigned/enrolled certifications can be found by opening your My Learning Dashboard.
Competencies are the skills, knowledge and behaviors that you are required to possess and that you may be used to measure performance against.
Your assigned/enrolled competencies can be found by opening your My Learning Dashboard.
Your assigned/enrolled competencies can be found by opening your My Learning Dashboard.
Learning plans allow quick and targeted access to relevant learning content. This permits individualized and custom learning and development needs using elearning and seminar activities.
Learning plans can be created by you or your manager. There is an approval process that your manager my complete to activate a learning plan.
Learning plans can be created by you or your manager. There is an approval process that your manager my complete to activate a learning plan.
Other Evidence are training documents created by learning events and activities
outside of Campus which can be stored in the system and linked to related
training
A complete list of all training can be viewed and exported form you Record of
Learning that is found with your My Learning Dashboard.
Learners can access their Record of Learning within the My Learning Dashboard to see all training records.
Scroll to the bottom of the screen and select the format of the export file.
Scroll to the bottom of the screen and select the format of the export file.
- CSV = Comma Separated Value
- XLS = Microsoft Excel Spreadsheet
- PDF = Adobe Acrobat Portable Document File – Select which page orientation you would like (portrait or landscape)
For questions not answered in the Help or FAQ sections, please contact us and submit a training request.