Seminars are synchronous, or live training session delivered by an instructor.  These seminar sessions can be in-person or virtual.  You may see seminars labelled as

• Face to Face (F2F)
• Instructor Led Training (ILT)
• Virtual Instructor Led Training (VILT)

Seminars require registration to be added to the roster.  This may require approval by the trainer or your manager prior to confirmation.  participation and your attendance to be marked off by the instructor.

If you are a Customer, you will use the manual log in process and can use the Forgot Password or Username self-service tool.

• Click the Log In link at the upper right corner of the screen
• Click the Forgot Password? link at the bottom of the log in prompts
  • Link = https://www.charlesrivercampus.com/login/forgot_password.php
• You will be prompted to enter EITHER (not both)...
  • your Username 
  • your eMail Address
• Click the submit button to start the reset process
• An email from Campus (learning@charlesrivercampus.com will be sent in a few moments with a unique link you cna use to reset your password
• The link is active for 6 hours from the time the reset request was made
• Click the link in the message and follow the on-screen instructions

If you are an Employee or Contractor and use the Single Sign-On (SSO) log in process.  

• Use the network password reset process 

Learners can request extensions to expired or overdue Programs and Certification Programs accessing the Program/Certification Program.  Select the Request an Extension button to start the process.

You will be required to set a new due date and provide an explanation/reason why the extension request is needed.  Click the Submit button to alert your Manager to review and approve the extension request.

Campus will normally use your legal name indicated on official/government issued identification documents.

You can add a nickname or  preferred name you wish to by addressed by. following the steps listed below.

• Log into your Campus account
• Select your account profile by selecting your name in the upper right corner of the screen
• Select the Profile option from the drop menu
• Select the Edit Profile link locate din the User Details block of your profile screen
• Open the Additional Names menu
• Enter your preferred name into the Alternate Name field
• Scroll to the bottom of this screen and click the Update Profile to save your changes

You can add a photo or avatar image to your profile by the following steps.

• Log into your Campus account
• Select your account profile by selecting your name in the upper right corner of the screen
• Select the Profile option from the drop menu
• Select the Edit Profile link locate din the User Details block of your profile screen
• Open the User Picture menu
• Select the Add File button in the New Photo section
  • Most browsers will permit you to click and drag a file from your device to the file picker block
• Add a picture description to caption or Alt text your photo
  • This is helpful for visual and audio impaired learners to read or hear what your picture is.
• Scroll to the bottom of the screen and click the Update Profile button to save your changes