Frequently Asked Questions
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Question: (Last edited: Wednesday, December 1, 2021, 10:56 PM)What is a Seminar? | |||
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Answer: Seminars are synchronous, or live training session delivered by an instructor. These seminar sessions can be in-person or virtual. You may see seminars labelled as
Seminars require registration to be added to the roster. This may require approval by the trainer or your manager prior to confirmation. participation and your attendance to be marked off by the instructor. | |||
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Question: (Last edited: Wednesday, December 1, 2021, 10:51 PM)How do I request a new password? | |||
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Answer: If you are a Customer, you will use the manual log in process and can use the Forgot Password or Username self-service tool.
If you are an Employee or Contractor and use the Single Sign-On (SSO) log in process.
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Question: (Last edited: Wednesday, December 1, 2021, 10:45 PM)How do I request a Program or Certification Program extension? | |||
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Answer: Learners can request extensions to expired or overdue Programs and Certification Programs accessing the Program/Certification Program. Select the Request an Extension button to start the process. You will be required to set a new due date and provide an explanation/reason why the extension request is needed. Click the Submit button to alert your Manager to review and approve the extension request. | |||
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Question: (Last edited: Wednesday, December 1, 2021, 10:39 PM)What is the Campus website address? | |||
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Answer: | |||
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Question: (Last edited: Wednesday, December 1, 2021, 10:36 PM)How can I add a nickname, short name or alternate name? | |||
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Answer: Campus will normally use your legal name indicated on official/government issued identification documents. You can add a nickname or preferred name you wish to by addressed by. following the steps listed below.
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Question: (Last edited: Wednesday, December 1, 2021, 10:22 PM)How can I upload a photo to my profile? | |||
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Answer: You can add a photo or avatar image to your profile by the following steps.
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