This module will introduce the learner to:

• Easily log in and out of SAP using Citrix
• Recognize basic SAP screens, toolbars and icons
• Navigate within the SAP Menu and between SAP screens 
• Call up transactions and move between transactions and sessions
• Manage your “Favorites” in SAP
• Find and use the Service Now IT Helpdesk Portal (Job Aid)
• Find and use the IT SAP Training Library on iConnect